Reference

77dragon Legal Terms For Your Account

77dragon Legal terms set out how we handle account access, identity checks, payment records and requests to change your details.

Account accessData choicesPolicy contact
77dragon 77dragon Legal Terms For Your Account
CONTACT ROUTES

Where To Ask About Legal Matters

A clear contact path matters when a Legal question concerns your account or payment record.

Account access If phone verification or account entry stops your Legal request, use the account help…
Payment records For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, include the transaction…
Data requests To ask about a data copy, correction or removal request, identify the account contact…
DATA PRACTICES

How We Handle Legal Requests

Our Legal process is designed to keep account decisions traceable without collecting more detail than the request requires.

Data handling

We use account details to operate access checks, answer policy questions and investigate records connected to your account. We do not ask you to place passwords or wallet PINs in a support message.

Cookies

Cookies can keep your session recognised while you move through the account and Legal pages. You can manage browser cookie settings, though some account actions may require an active session.

Account security

Phone verification helps connect an account request to its holder before sensitive changes are considered. Keep your verification details private and contact us if an account detail appears unfamiliar.

Payment records

A DANA, OVO, GoPay or QRIS reference may be retained with the related account event so we can check a disputed status. Bank transfer and virtual account records follow the same policy route.

Retention

We retain policy correspondence and account records for the period needed to resolve disputes, meet applicable requirements and maintain an auditable account history. The relevant period can depend on local law.

Change requests

Send a correction, access or removal request through the account help route with your account contact detail. We confirm ownership first, then explain the next Legal step and any limits.

Answers About 77dragon Legal Terms

These Legal answers address the questions we most often expect before an Indonesian account is opened or changed. They cover eligibility, personal data, cookies, payment records and contact steps. If your situation involves a particular account event, use the account help route with its reference so we can connect your question to the correct policy wording.

77dragon Legal covers account opening, phone verification, account use, payment records, data handling, cookies, retention and requests to change or close account access. Eligibility depends on local law.

Access is available where local law permits. Before opening an account, check your local requirements and complete the requested account step, including phone verification when it appears.

The policy addresses account contact details, verification records, policy correspondence and transaction references. We use these details for access checks, account support and record handling connected to your request.

A DANA or QRIS reference can be linked to the related account event so we can check a payment status or dispute. Do not send your wallet PIN in a support message.

Yes. Use the account help route, identify the account contact detail and explain the correction. We may confirm account ownership before changing, copying or removing data.

Cookies can preserve your session while you move between the account area and Legal pages. Browser settings can manage cookies, but an active session may be needed for account actions.

Use the account help route and include the relevant date, reference and account contact detail. We can then direct the dispute to the policy process without requiring your password or wallet PIN.